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Shipping and Returns
How do I get free shipping?

Free Shipping Terms

No minimum order amount required.
No minimum purchase quantity required.

Free Shipping offer is valid only on qualified items. Qualified items have icon on the product info pages. Items with free shipping will be shipped by ground only. Shipping carrier will be selected by for this offer. If you need to select a specific carrier, you will waive your free shipping and be charged for the shipping method you choose.

Free Shipping offer is limited only to items that are currently in stock and to addresses within the continental USA. Shipments to Alaska or Hawaii as well as International orders are not eligible for this Free Shipping offer. If you purchase multiple items, you will only be charged for the items that do not have the Free Shipping label.

This offer is for a limited time only, reserves the right to end or change this Free Shipping offer at any time.

How much does shipping cost?
  Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices. We will ship your order shortly after we receive payment from you.
Can I pick up my order?
  Yes, you can arrange to pick up your purchase at our Brooklyn, NY location. Pickup requires at least two hours' notice and picture identification. Please call us at 1-800-676-0134 for details. For map and directions, please click here.
How do I return my product?
  To receive a Return Authorization number and instructions, Please click here.
What is your return policy? products may be returned or exchanged within 30 days of the ship date. Please keep in mind that shipping charges are not refundable unless we made a mistake with your order. Also, 15% restocking fee will apply and you are responsible for the shipping charges to return the item to us. For more information, please click here.

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